Q1: Does the product be customized? Can I change colors, designs or packaging of our own?
A1: Yes. We can customize iProduct Sizet according to your requirements.We can offer OEM/ODM service.
Q2: Can I get a sample before bulk production?
A2: Of course.We will make a pre-production sample for your quality evaluation.
The mass production will be started after we get your confirmation on this sample.
Always a pre-production sample before mass production; Always final Inspection before shipment;
(Sample cost will be refunded after first bulk order)
Q3: I need my order urgently, do you provide express or postage?
A3: Yes, we have. You should choose expedited shipping method after your ordered,
and pay extra shipping fee to speed up your order.
Q4: How can i reach to your customer service?
A4: Pls send us an E-mail, we will reply your message within 24 hours.
Or you can call us on phone directly.
Q5:What can you do special for Amazon sellers?
A5: 1)UPC code, warning, Made In China, FBA labeling;
2)Free high quality products photos for Amazon listing;
3)You can reach to us whenever and whatever problem you have. We are always be here!
Hundreds of Amazon sellers are our clients, we have enough experience to help you on Amazon selling!
Q6:what services can we provide?
A6: 1)Accepted Delivery Terms: FOB,CFR,CIF,EXW,FAS,CIP,FCA,CPT,DEQ,DDP,DDU,DAF,DES,
Express Delivery;
2)Accepted Payment Currency: USD, EUR, JPY,CAD, AUD, HKD, GBP, CNY
3)Accepted Payment Type: T/T,L/C,D/P D/A, Money Gram,Credit Card,PayPal,Western Union,
Cash,Escrow;
4)Language Spoken:English,Chinese,Spanish,Japanese,Portuguese,German,Arabic,French,Russian,
Korean,Hindi,Italian.